Privacy policy:
LAST UPDATED: 8 January 2022
At Counterpoint Journal ("Counterpoint", "we", “us”, "our"), we are constantly striving to provide excellent service and value to you, our customers, subscribers, and business partners, while building a long-lasting relationship with you. To achieve these goals, we occasionally need information from you when you visit our site.
This policy covers how Counterpoint collects, uses and protects the information we gather through, but not limited to, your use of the Counterpoint Journal websites located at https://counterpoint-journal.com or http://counterpointjournal.com (“Counterpoint Journal”) and in connection with off-line communications. Specifically, Counterpoint Journal may collect this information from offline and online registrations and forms, communications and interactions, and sales inquiries and transactions. Please note that this policy may still apply if you elect private browsing.
No matter how Counterpoint comes to have your information, we want you to know that we respect the privacy of your information and that you should be aware of how we handle it. This Privacy Policy may be updated from time to time for any reason. We will notify you of any material changes to our Privacy Policy by posting the new Privacy Policy on the Site. You are advised to consult this Privacy Policy regularly for any changes.
At Counterpoint Journal ("Counterpoint", "we", “us”, "our"), we are constantly striving to provide excellent service and value to you, our customers, subscribers, and business partners, while building a long-lasting relationship with you. To achieve these goals, we occasionally need information from you when you visit our site.
This policy covers how Counterpoint collects, uses and protects the information we gather through, but not limited to, your use of the Counterpoint Journal websites located at https://counterpoint-journal.com or http://counterpointjournal.com (“Counterpoint Journal”) and in connection with off-line communications. Specifically, Counterpoint Journal may collect this information from offline and online registrations and forms, communications and interactions, and sales inquiries and transactions. Please note that this policy may still apply if you elect private browsing.
No matter how Counterpoint comes to have your information, we want you to know that we respect the privacy of your information and that you should be aware of how we handle it. This Privacy Policy may be updated from time to time for any reason. We will notify you of any material changes to our Privacy Policy by posting the new Privacy Policy on the Site. You are advised to consult this Privacy Policy regularly for any changes.
Links to other sites:
This policy covers the information practices of our websites that link to this policy, which includes but is not limited to: https://www.counterpoint-journal.com, and https://counterpointjournal.com, as well as all international domains and subdomains (collectively referred to as "Counterpoint Journal websites").
Our Counterpoint websites may contain links to other company, associations and private seminar websites. The fact that we link to a web site is not an endorsement, authorization or representation of our affiliation with that third party. We do not exercise control over third party web sites. These other web sites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Please be aware that our privacy policy does not apply to these other websites. Although Counterpoint Journal uses great care to select content for our Counterpoint websites, including links to websites of third parties, we disclaim any responsibility for content that is found on these other websites. We encourage you to review the privacy statements of the other websites to understand their information practices.
Our Counterpoint websites may contain links to other company, associations and private seminar websites. The fact that we link to a web site is not an endorsement, authorization or representation of our affiliation with that third party. We do not exercise control over third party web sites. These other web sites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Please be aware that our privacy policy does not apply to these other websites. Although Counterpoint Journal uses great care to select content for our Counterpoint websites, including links to websites of third parties, we disclaim any responsibility for content that is found on these other websites. We encourage you to review the privacy statements of the other websites to understand their information practices.
Our commitment to your privacy:
Counterpoint does not:
Counterpoint does:
Counterpoint has always valued your privacy, and we reinforce this belief throughout our organization. Your information will be protected as described unless the specific Web page says otherwise. If you have further questions about our privacy policy, please contact us.
- Sell or provide the names and addresses of our customers and/or site users to outside vendors.
- Sell or provide the profiles of our customers and/or site users to external advertising entities.
- Maintain any permanent customer financial or credit card information on Counterpoint websites, or with our corporate publisher, Industrial Training & Design Ltd.
Counterpoint does:
- Safeguard customers' information from unauthorized access.
- Collect, maintain and use customer information as necessary to provide the most helpful and targeted products and services to meet customers’ needs (e.g. customer care or new products or services).
- Honor customers' requests to remove their names and contact information from our distribution or solicitation lists in a timely manner. Just contact us.
- Maintain confidentiality of customer information when undertaking projects with other companies.
Counterpoint has always valued your privacy, and we reinforce this belief throughout our organization. Your information will be protected as described unless the specific Web page says otherwise. If you have further questions about our privacy policy, please contact us.
Letters to the editor:
We reserve the right to publish letters to the editor and comments to articles either in Counterpoint, or on Counterpoint's website(s). We additionally may use excerpts of this correspondence in written or online advertising materials. However, to protect your privacy, we will redact the writer's surname. As an example, Angela Alphano of Arizona, and Bob Betano of British Columbia both write letters to the editor. We will quote them as Angela, A., - AZ, and Bob B. - BC, respectively. Additionally, we will correct any typos, or spelling errors in letters. We will redact any comments that are politically inappropriate, such as political commentary, any comments that disparage any identifiable individual or group, and any use of profanity. We will NOT alter the meaning of the original correspondence in any way, or edit content to alter or change the original intent of the writer.
Information gathered and tracked
Organizational and personal information you knowingly give us:
Our primary goals in collecting personally identifiable information are to provide you with the products and services made available through Counterpoint Journal Websites, including, but not limited, to Counterpoint, to communicate with you, and to manage your registered subscriber's account, if you have one.
If you desire to have access to certain restricted sections of the Counterpoint Websites, you are required to become a registered and paid subscriber, and to submit certain personally identifiable information to Counterpoint (your name, and email address). This may happen in a number of instances, such as when you create a free user account, sign up for a free trial of the Company Subscription Services or you download materials from the Site, if you desire to receive our newsletter or other marketing materials and information, or if you wish to enter into a contests, sweepstakes or promotions (collectively, “Promotions”) we provide via Counterpoint Websites. Personally identifiable information that we may collect in such instances may include your name, password, email address, physical address and telephone number.
If you decide to become a paying customer for the Subscription Services, we do not collect additional information from you, such as your credit card number or other billing information. If you contact us by email through the Counterpoint Websites, we may keep a record of your contact information and correspondence, and may use your email address, and any information that you provide to us in your message to respond to you. In addition, we may use your contact information to market to you, and provide you with information about, our products and services. If you decide at any time that you no longer wish to receive such information or communications from us, please contact us.
If you desire to have access to certain restricted sections of the Counterpoint Websites, you are required to become a registered and paid subscriber, and to submit certain personally identifiable information to Counterpoint (your name, and email address). This may happen in a number of instances, such as when you create a free user account, sign up for a free trial of the Company Subscription Services or you download materials from the Site, if you desire to receive our newsletter or other marketing materials and information, or if you wish to enter into a contests, sweepstakes or promotions (collectively, “Promotions”) we provide via Counterpoint Websites. Personally identifiable information that we may collect in such instances may include your name, password, email address, physical address and telephone number.
If you decide to become a paying customer for the Subscription Services, we do not collect additional information from you, such as your credit card number or other billing information. If you contact us by email through the Counterpoint Websites, we may keep a record of your contact information and correspondence, and may use your email address, and any information that you provide to us in your message to respond to you. In addition, we may use your contact information to market to you, and provide you with information about, our products and services. If you decide at any time that you no longer wish to receive such information or communications from us, please contact us.
Information gathered through electronic protocols:
Other information which may include, but is not limited to, browser and device information, data collected through automated electronic interactions, application usage data, demographic information, geographic or geo-location information, statistical and aggregated information. Statistical or aggregated information does not directly identify a specific person, but it may be derived from personal information. For example, we may aggregate personal information to calculate the percentage of users in a particular locale.
As you browse our Counterpoint Websites, Counterpoint Web servers collect information about your visit, not about you personally. Via Web server logs, we monitor statistics such as:
While we gather this type of information, none of it is associated with you as an individual. We use these statistics to improve our Counterpoint Journal Websites, to monitor their performance, and to make it easier for you and other visitors to use the sites.
Our Counterpoint Journal Websites also log Host Names (or IP addresses when the Host Name is not available) for systems administration and security purposes. These logs are monitored and analyzed to maintain systems and information security and allow us to constantly improve the value and the availability of the Web content.
As you browse our Counterpoint Websites, Counterpoint Web servers collect information about your visit, not about you personally. Via Web server logs, we monitor statistics such as:
- How many people visit our Counterpoint Websites.
- Which pages people visit on our Counterpoint Websites.
- From which domains our visitors come (e.g., "google.com" or "yahoo.com").
- Which browsers people use to visit our Counterpoint Websites.
While we gather this type of information, none of it is associated with you as an individual. We use these statistics to improve our Counterpoint Journal Websites, to monitor their performance, and to make it easier for you and other visitors to use the sites.
Our Counterpoint Journal Websites also log Host Names (or IP addresses when the Host Name is not available) for systems administration and security purposes. These logs are monitored and analyzed to maintain systems and information security and allow us to constantly improve the value and the availability of the Web content.
Cookies:
A cookie is a small, encrypted data string our server writes to your hard drive that contains your unique User ID. Counterpoint Journal Websites do not create, store or use cookies in any fashion. We have no control over the use of cookies by our web hosting services, either Go Daddy Inc, or Weebly, Inc.
How Counterpoint Journal uses and shares this information:
The information you submit may be used or shared with third parties for any of the following purposes:
- To engage in transactions. We may use personal information such as name, physical address, telephone number, email address, and company to engage in transactions with you, including contacting you about online training resources.
- To process transactions. We have opted to use PayPal, and Square as the medium to process any payments to Counterpoint. We can optionally process credit card transactions manually through First Data. We have put in place the appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We do not store any customer financial information. We do store successful transaction information including, amount of transaction, date of transaction and transaction number in order to provide the customer with a payment summary.
- To provide support or other services. We may use your personal information to provide you support or other services you have ordered, as well as product updates, product patches and fixes and other similar communications.
- To tailor articles to your needs and respond to your requests. We may use your personal information to notify you about new article releases and service developments, to respond directly to your requests for information, or pass your contact information to the appropriate Counterpoint distributor or reseller for further follow-up related to your interests.
- To provide online forums and social networks. Some services available on the Counterpoint Websites permit you to participate in interactive discussions, post comments, opportunities or other content to a bulletin board or exchange, or otherwise engage in networking activities. Some of these services are moderated; all may be accessed for technical reasons. Counterpoint Journal does not control the content that users post to these forums or social networks. Content posted in these public areas, including advice and opinions, represent the views and is the responsibility of those who post the content. Counterpoint does not necessarily endorse, support, verify or agree with the content posted. Any personal information that you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. You should carefully consider whether you wish to submit personal information to these forums or social networks and should tailor any content you submit appropriately and in accordance with the relevant terms of use.
- To post testimonials or Letters to the Editor. We post testimonials or letters to the editor on our Counterpoint Websites which may contain personal information. Prior to posting the testimonial, we obtain the customer's consent to post their name along with their testimonial. In lieu of posting your name, we will redact any Identifiable information, and list you only by first name, surname initial and location of origin, ie - John D, City, ST.
- To administer product downloads. We may contact you if you download products to confirm certain information about your order (for example, that you did not experience problems in the download process), discuss the downloaded products or provide marketing or sales information about related products and services. We also may use this information to confirm compliance with licensing and other terms of use and may share it with your company.
- To communicate with you about a conference or event. We or our partners may communicate with you about a conference or event hosted or co-sponsored by Counterpoint or one of our partners. This may include information about the event’s content, event logistics, payment, updates, and any additional meetings, special demonstrations or other customer facilitation that we may provide related to an event for which you have registered. We may contact you after the event about the event and related products and services and may share information about your attendance with your company.
- To comply with legal requirements. Counterpoint may be required to disclose your personal information in order to comply with legally mandated reporting, disclosure or other legal process requirements. We will use reasonable efforts to limit the personal information it provides for these purposes.
Information security:
The security of your personal information is very important to Counterpoint. We have in place physical, administrative and technical safeguards designed to protect your personal information from unauthorized access. In addition, Counterpoint uses standard security protocols and mechanisms to exchange the transmission of sensitive data such as credit card details. When you enter sensitive information such as your credit card number on our site, we encrypt it using secure socket layer (SSL) technology.
In the event that your personal information is acquired, or is reasonably believed to have been acquired, by an unauthorized person and applicable law requires notification, we will notify you of the breach by email, fax or mail. We will give you notice promptly, consistent with the reasonable needs of law enforcement and/or Counterpoint Journal to determine the scope of the breach and to investigate and restore the integrity of the data system.
In the event that your personal information is acquired, or is reasonably believed to have been acquired, by an unauthorized person and applicable law requires notification, we will notify you of the breach by email, fax or mail. We will give you notice promptly, consistent with the reasonable needs of law enforcement and/or Counterpoint Journal to determine the scope of the breach and to investigate and restore the integrity of the data system.
Service providers:
We use third parties to assist you if you have questions while using our sites, teleconference services to provide you with webinars and demos, and a service provider to host and provide our content. When you sign up to receive any of these services, we will share your personal information only as necessary with the third party solely for the purpose of providing that service. In addition, we may use a specialized third party for our subscription billing platform.
We provide the information to our trusted distribution partners who work on behalf of or with Counterpoint under confidentiality agreements. These companies may use your information to help Counterpoint Journal communicate with you about offers from Counterpoint Journal and our partners. These companies do not have any independent right to share this information. If you would like to opt out of having your information shared with these third parties you may contact us, but please note that opting out may preclude you from licensing certain products due to our point of sale processes.
We provide the information to our trusted distribution partners who work on behalf of or with Counterpoint under confidentiality agreements. These companies may use your information to help Counterpoint Journal communicate with you about offers from Counterpoint Journal and our partners. These companies do not have any independent right to share this information. If you would like to opt out of having your information shared with these third parties you may contact us, but please note that opting out may preclude you from licensing certain products due to our point of sale processes.
Commitment to children's online privacy:
Counterpoint websites are not directed at children. Counterpoint does not knowingly accept online personal information from minors under the age of 18, or persons under the legal drinking age for the jurisdiction in which they reside. If you are under 18, under your jurisdiction's legal drinking age, or otherwise would be required to have parent or guardian consent to share information with Counterpoint Journal, you should not send any information about yourself to us.
Cross border transfers:
We are a Canadian registered limited company with operations worldwide, and have developed global data practices designed to assure your personal information is appropriately protected. Please note that your personal information may be transferred, accessed and stored globally as necessary for the uses stated above in accordance with this policy. By using Counterpoint Websites, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection rules than those of your country.
Sensitive information:
We ask that you not send us, and you not share any sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership). Further, we ask that you do not send unsolicited discovery materials, disclosure materials, police reports or confidential medical information or other protected information for review without first contacting Jan Semenoff by email, or via our toll-free number: 1(888) 470-6620.
Opt-out policy & procedure:
Our Counterpoint websites provide users with the opportunity to opt-out of receiving communications from us (and our partners) at the point where we request information about you. Please note that opting-out of all communications will suppress EVERY piece of electronic information from Counterpoint and is not restricted to only the communications listed on the subscription center page. Additionally, anyone who wishes to remove their information from our database to not receive future communications or to no longer receive our service can contact us.
Some non-marketing communications are not subject to general opt-out, such as communications related to product workflow, sales transactions, software updates and other support related information, patches and fixes, quality assurance surveys, conferences or events for which you have registered, and disclosures to comply with legal requirements, as well as communications with partners, including product alerts, updates, marketing and sales materials and other notices related to partner status.
Some non-marketing communications are not subject to general opt-out, such as communications related to product workflow, sales transactions, software updates and other support related information, patches and fixes, quality assurance surveys, conferences or events for which you have registered, and disclosures to comply with legal requirements, as well as communications with partners, including product alerts, updates, marketing and sales materials and other notices related to partner status.
Correcting and/or updating policy:
If you have any privacy concerns or would like to correct and/or update your information, please contact us.
While the majority of questions and issues related to access can be handled quickly, complex requests may take more research and time. In such cases, issues will be addressed, or you will be contacted regarding the nature of the problem and appropriate next steps, within thirty days.
While the majority of questions and issues related to access can be handled quickly, complex requests may take more research and time. In such cases, issues will be addressed, or you will be contacted regarding the nature of the problem and appropriate next steps, within thirty days.
Oversight, questions or concerns:
If you have comments or questions about our privacy policy, please Contact Us. We will address any issue to the best of our abilities.
Changes to our policy:
Counterpoint Journal will occasionally update this privacy policy. When we do, we will post a prominent notice in this section of this policy notifying users the date when the policy was updated. If we are going to use your personal information in a manner different from that stated at the time of collection, we will notify you via email, and you will have a choice as to whether or not we use your personal information in this different manner. Now that you've read this far, do something fulfilling and go read an article in Counterpoint... Your mother was a hamster, and your father smelled of elderberries. Click here if you read this to the bitter end.
